Canada School of Leadership

Canada School of Leadership

Privacy Policy

Effective Date: 1 January 2026

Canada School of Leadership (“Canada School of Leadership”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for our programs, or interact with our services.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

1. Compliance with Canadian Privacy Laws

Canada School of Leadership follows GDPR-aligned practices for users located in the European Union.

2. Information We Collect

2.1 Personal Information

We may collect personal information that identifies you as an individual, such as:

  • Name

  • Email address

  • Phone number

  • City or province of residence

  • Job title or professional background

  • Information submitted via forms, chat, surveys, or registration pages

You may provide this information when you:

  • Register for our online training, certification programs, or coaching

  • Contact us using forms or email

  • Subscribe to newsletters

  • Request customer support

  • Participate in surveys or feedback sessions

2.2 Device & Usage Data

When you visit our website, we automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Time zone

  • Pages viewed and time spent

  • Referring websites or search queries

  • Clickstream data

This “Device Information” helps us improve our website and deliver a better user experience.

2.3 Cookies & Tracking Technologies

We use:

  • Cookies

  • Log files

  • Beacons, tags, and pixels

These are used to:

  • Understand user behaviour

  • Improve site performance

  • Personalize content

  • Support analytics and marketing

You can disable cookies through your browser settings, but some site features may not function properly.

3. How We Use Your Information

We may use your personal and device information to:

  • Provide and manage training, coaching, and certification programs

  • Process your registration and communicate updates or schedules

  • Respond to inquiries, support requests, or feedback

  • Improve our website, content, and user experience

  • Send newsletters, promotional materials, or course updates (you may opt out at any time)

  • Maintain security and monitor website performance

  • Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal data.

4. Marketing & Communications

With your consent, we may send:

  • Promotional offers

  • Training updates

  • Newsletters

  • Program recommendations

You may withdraw consent anytime by clicking “unsubscribe” or contacting us.

5. Payment Information

For paid programs, payments are securely processed through trusted third-party payment gateways (e.g., Stripe, PayPal, Razorpay).

We do not store credit or debit card numbers on our servers.

6. Disclosure of Information

We may share your information only in the following situations:

Service Providers – hosting, email delivery, CRM tools, analytics tools, or payment processors, all under confidentiality obligations.

We do not disclose information to unrelated third parties for commercial gain.

Some processing may occur outside Canada and be subject to foreign laws.

7. Data Security

We implement industry-standard security measures including:

  • SSL encryption

  • Secure servers and firewalls

  • Limited access to data on a need-to-know basis

  • Regular monitoring for vulnerabilities

Although we take strong measures, no internet transmission is fully secure. Users share information at their own risk.

8. Data Rights (Canada & International Users)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or updates

  • Request deletion of your information

  • Withdraw consent for marketing communications

  • Request data portability

  • Object to processing (where applicable)

To exercise these rights, email us at connect@leadershipprograms.ca.

9. Children’s Privacy

Our website and services are not intended for individuals under 18.

We do not knowingly collect personal information from minors.

If you believe a child has provided us data, contact us and we will delete it promptly.

10. Third-Party Links

Our website may contain links to external platforms (e.g., Zoom, Google Meet, LinkedIn, YouTube).

We are not responsible for the content or privacy practices of those sites.

We recommend reviewing their policies before sharing information.

11. Data Retention

We retain personal information:

  • As long as necessary to provide you with services

  • As required for legal, tax, or compliance purposes

  • Until you request deletion, where permissible

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

We will post updates on this page with a revised Effective Date.

Continued use of our website signifies acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact:

Canada School of Leadership

Email: connect@leadershipprograms.ca